Tista Science and Technology Corporation

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Expert Program Analyst

Job ID 2025-5564
Job Locations US-Remote-United States

Overview

Are you an Expert Program Analyst who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!

 

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Responsibilities

  • An experienced Program Analyst, Expert who will support Power Bi development from Demand to delivery.
  • The analyst will develop and maintain Power Automate workflows to optimize business processes.
  • The analyst will create and manage Power BI dashboards and paginated reports for data-driven insights.
  • The analyst will work with ServiceNow, particularly Operators Workspace, to enhance IT service management.
  • The analyst will perform API integrations and troubleshoot connectivity issues between platforms.
  • The analyst will implement and enhance monitoring solutions to improve system reliability and performance.
  • The analyst will collaborate in an Agile environment, participating in scrum ceremonies and ensuring efficient planning, development, testing, and deployment to production.
  • The analyst will effectively communicate technical concepts to both technical and non-technical stakeholders.
  • The analyst will utilize strong troubleshooting skills to identify and resolve issues in a timely manner.
  • The analyst must demonstrate a self-motivated, team-oriented mindset to drive continuous improvement.

Qualifications

  • Must have proven experience with Power Automate & Power BI (including paginated reporting).
  • Must demonstrate knowledge of ServiceNow, particularly Operators Workspace.
  • Must have hands-on experience in API calls and integrating monitoring solutions.
  • Must have a strong understanding of Agile methodologies and working in scrum teams.
  • Must have Excellent communication and troubleshooting skills.
  • Must be a proactive, self-motivated team player who thrives in a dynamic environment.
  • Must have experience with cloud platforms like Azure or AWS.
  • Must have Knowledge of additional ITSM tools and automation frameworks.
  • Certifications in any of the technologies listed are preferred: ServiceNow and Power BI

Education:

  • Master's Degree in a Business Discipline, or equivalent PLUS 15 Years of experience
  • Ten (10) years of additional relevant experience may be substituted for education

 

Clearance: 

  • The ability to pass a Tier 2/Moderate Background Investigation 

 

Location:

  • Remote, USA
  • Monday - Friday (7:00 AM - 3:30 PM CST)

 

Pay Range:

  • The pay for this position ranges from $52,730 to $85,500
  • The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location
  • Also, certain positions are eligible for additional forms of compensation, such as bonuses
  • TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

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TISTA Science and Technology Corporation, a CMMI Maturity Level 3 company, focuses on delivering information technology and professional services to Federal and State agencies. TISTA is recognized in 2019 by Inc. 5000 as one of the fastest-growing private companies in the US. TISTA is also a recipient of 2019 Top Veteran-Owned Companies by the Washington Business Journal. TISTA also received a 2018 Moxie Award in the GovCon category.

Here at TISTA Science and Technology, we value Veterans and encourage all to apply!
#thinktista #tistacares #tistavaluesvets

Employment Transparency:
TISTA is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population. It is the policy of TISTA to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information. TISTA will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants.

The EEO is the Law poster is available here, and the poster supplement is available here.
The Pay Transparency Policy is available here.

Tista is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to recruiting@tistatech.com or call (301) 968-3420 and let us know the nature of your request and your contact information.

TISTA is a federal contractor and is subject to the federal contractor COVID requirements under the new FAR/DFARS clauses and must comply with the incorporated Guidance.

If the candidate is hired to perform work on or in connection with one of TISTA’s federal contracts, TISTA is contractually obligated to ask the candidate to verify and show proof of vaccination status and the candidate will be required to comply with mask and social distancing requirements imposed by the FAR/DFARS as well as any additional requirements imposed by TISTA’s customers for any required onsite work.