TISTA Science and Technology is seeking a Business Analyst, Sr w/focus in the DevOps space, who will work as a liaison between customers and subject matter expert in order to elicit, analyze, communicate, and validate requirements and business processes. Prepares and/or maintains detailed documentation pertaining to programming, systems operations, and requirements. Translates business specifications into the programmer, data scientist, and end-user documentation. Achieves and maintains subject matter expertise relevant to functional areas.
TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!
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o IT Operations and Maintenance (O&M)
o Service Supplier/Vendor management
o IT Service Management (ITSM)
o ITIL framework
o Process mapping
o Functional Decomposition of IT O&M functions
o Identify and Assess Direct and Indirect O&M activities
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