Tista Science and Technology Corporation

Sr. IT Manager

Job ID 2020-2028
Job Locations US-MD-Rockville

Overview

TISTA Science and Technology Corporation is seeking a hands-on Sr. IT Manager who is responsible for managing day-to-day operations of our IT department, including managing the service desk and infrastructure projects, supporting cyber security program initiatives, and coordinating IT activities with business stakeholders.  This position offers excellent benefits and compensation, as well as the opportunity to continuously improve operations through standardization, modernization, and automation.

 

This is a good opportunity for someone who is a self-starter and detail-oriented, who likes challenges, and who has demonstrated success running IT departments for organizations of similar size and complexity.  Must have excellent time management skills and the ability to run a team remotely during continuity scenarios.

 

TISTA is a fast-growing professional services company that focuses on leading-edge technology solutions for the federal government.

Responsibilities

  • Manage day-to-day operations of a small IT department, including service desk and infrastructure operations, under the direction of the CIO
  • Manage employee performance and help employees grow
  • Plan and manage IT infrastructure projects, and support enterprise cybersecurity initiatives
  • Review IT and help desk requirements for contracts and represent the IT department in meetings with executives, teaming partners, and customers
  • Implement, operate, and maintain infrastructure, such as networks/WIFI, Office 365 email and SharePoint
  • Provide responsive service desk support for approximately 550 employees
  • Work with business stakeholders to automate employee onboarding and offboarding workflows and other SOPs
  • Operate, maintain and improve asset management
  • Make purchases and approve invoices
  • Maintain ISO 20000 SMS documentation and represent IT during audits
  • Perform work in Rockville office or remotely as circumstances require
  • Perform some on-site infrastructure deployment and maintenance at locations in Maryland, Pennsylvania, and Texas
  • Support project teams working in AWS and Azure cloud environments
  • Promptly acknowledge requests, complete work, and provide clear status
  • Maintain a government-issued security clearance as required

Qualifications

  • 10 years of hands-on professional IT infrastructure, support, and cybersecurity experience
  • 5 years of professional experience managing employees and leading IT teams
  • Strong delegation and management skills and aptitude
  • Desire to learn new skills and technologies, and automate enterprise functions
  • Excellent communication and customer service skills
  • Background or studies in cybersecurity preferred
  • AWS or Azure cloud expertise preferred 
  • Ability to occasionally travel to company locations within the United States

 

TISTA Science and Technology Corporation, a CMMI Maturity Level 3 company, focuses on delivering information technology and professional services to Federal and State agencies. TISTA is recognized in 2019 by Inc. 5000 as one of the fastest growing private companies in the US. TISTA is also a recipient of 2019 Top Veteran-Owned Companies by the Washington Business Journal. TISTA also received a 2018 Moxie Award in the GovCon category.


Here at TISTA Science and Technology we value our Veterans and encourage all to apply!


#thinktista #tistacares #tistavaluesvets


Employment Transparency:
TISTA is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population. It is the policy of TISTA to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information. TISTA will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants.

 

The EEO is the Law poster is available here and the poster supplement is available here.
The Pay Transparency Policy is available here.


Tista is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to recruiting@tistatech.com or call (301) 968-3420 and let us know the nature of your request and your contact information.

 

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