Tista Science and Technology Corporation

Pega COE

Job ID 2020-1931
Job Locations US-TX-Austin


TISTA is looking for a Pega Solutions Architect/SME to support Financial Services Center of our Federal client and lead PEGA Center of Excellence (CoE). The ideal candidate needs to have experience in designing and implementing BPM systems on a large scale while applying and contributing to enterprise standards, best practices, common components and methodology.

In this position, your role as a PEGA SME will require you to be a strategic partner and thought leader for the customer organization.


  • Establish collaborative partnerships with key stakeholders and team members and guide them through the evaluation of Pega modules and their relevance and suitability for the organization
  • Establish and lead Pega CoE, set guidance, standards and practices needed for successful adoption of the tool
  • Plan and support strategic assessments and implementations tailored to fit the organizational need
  • Utilizing industry best practices; plan and execute custom coaching plan at the Portfolio, Program and Team level
  • Lead the coaching of multiple, distributed teams using Pega
  • Influence and advise at all levels of the organization to help implementing recommended changes
  • Work with strategic partners and stakeholders to implement cultural changes needed for successful transition and implementation
  • Assess the client’s organization and delivery environment and recommend optimal Pega solutions tailored to the client
  • Coordinate and assist with planning and execution of iterative releases driven by the program
  • Prepare and deliver progress metrics to internal and client teams using effective communication techniques
  • Perform analysis, design and change management, as needed by individual projects
  • Facilitate meetings and discussion as needed for diverse and senior groups of government stakeholders and multiple contractor subject matter experts
  • Responsible for creating/updating custom SAFe training material for clients as necessary
  • Assist with development of education & outreach materials and other external communications as directed by TISTA leadership.


  • Bachelors of Science
  • One or more following certifications:
  • Minimum of 10 years of work experience
  • 5-8 years of progressive experience on BPM Methodology (Analysis, Design, Modeling, Executing, Monitoring, Optimization)
  • 5-8 years of experience in design and development of enterprise application
  • Experience and certifications with Pega Systems required
  • Experience using Pega 7.0 systems, Java, J2EE, XML, SQL and Shell Scripting
  • Familiarity with Pega Warranty / Manufacturing Frameworks
  • Familiarity with Agile software development practices
  • Pega Experience in financial industry and certifications with Pega Systems is required
  • Excellent time management and organization skills, with the ability to manage multiple competing priorities
  • Ability to think creatively and strategically with a focus on achieving outcomes
  • Exceptional interpersonal skills and the ability to communicate, partner, and collaborate
  • Dedication to achieving outstanding customer results
  • A team-oriented drive and a demonstrated ability to lead by example
  • Experience in a customer–facing role, including comprehending business needs, and solving complex problems
  • Flexibility to work with teams, individuals and executives and willingness to help with a wide variety of work products and people
  • Excellent interpersonal/communication skills
  • Excellent writing skills and ability to produce polished written products
  • Expertise in Pega’s AI powered CRM Suite and knowledge of Pega Robotic Automation, Pega DevOps
  • Develop solution/approach presentations for enterprise initiatives, develop prototypes for proof of concepts
  • Develop long term solution for PEGA 508 compliance issues, Coordinate with PEGA technical supports for getting “patch” created for known bugs/issues



  • Ability to obtain Moderate Background Investigation (MBI) clearance




  • Austin, TX



TISTA Science and Technology Corporation, a CMMI Maturity Level 3 company, focuses on delivering information technology and professional services to Federal and State agencies. TISTA is recognized in 2019 by Inc. 5000 as one of the fastest growing private companies in the US. TISTA is also a recipient of 2019 Top Veteran-Owned Companies by the Washington Business Journal. TISTA also received a 2018 Moxie Award in the GovCon category.

Here at TISTA Science and Technology we value our Veterans and encourage all to apply!

#thinktista #tistacares #tistavaluesvets

Employment Transparency: 
TISTA is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population. It is the policy of TISTA to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information. TISTA will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants.

The EEO is the Law poster is available here and the poster supplement is available here. 
The Pay Transparency Policy is available here.

Tista is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to recruiting@tistatech.com or call (301) 968-3420 and let us know the nature of your request and your contact information.  



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