Tista Science and Technology Corporation

  • Pega SME

    Job ID 2018-1474
    Job Locations US-TX-Austin
  • Overview

    TISTA Science and Technology Corporation, a CMMI Maturity Level 3 company, focuses on delivering information technology (IT) and professional services to Federal and State agencies. TISTA is an Inc. 500 company, a recipient of the 2010 Top 100 Service-Disabled Veteran-Owned Businesses from Diversity Business, recognized in Washington Technology’s FAST 50 list of the fastest growing small businesses in government contracting in 2012 & 2013, recognized as the Top 25 Fastest Growing Small Technology companies by the Washington Business Journal in 2014 & 2015, and selected as the Veteran Owned Company of the Year in 2014 by the Montgomery County MD Dept. of Economic Development.

    TISTA is looking for a Pega Solutions Architect/SME to support Financial Services Center of our Federal client and lead PEGA Center of Excellence (CoE). The ideal candidate needs to have experience in designing and implementing BPM systems on a large scale while applying and contributing to enterprise standards, best practices, common components and methodology.

    In this position, your role as a PEGA SME will require you to be a strategic partner and thought leader for the customer organization.


    • Establish collaborative partnerships with key stakeholders and team members and guide them through the evaluation of Pega modules and their relevance and suitability for the organization
    • Establish and lead Pega CoE, set guidance, standards and practices needed for successful adoption of the tool
    • Plan and support strategic assessments and implementations tailored to fit the organizational need
    • Utilizing industry best practices; plan and execute custom coaching plan at the Portfolio, Program and Team level
    • Lead the coaching of multiple, distributed teams using Pega
    • Influence and advise at all levels of the organization to help implementing recommended changes
    • Work with strategic partners and stakeholders to implement cultural changes needed for successful transition and implementation
    • Assess the client’s organization and delivery environment and recommend optimal Pega solutions tailored to the client
    • Coordinate and assist with planning and execution of iterative releases driven by the program
    • Prepare and deliver progress metrics to internal and client teams using effective communication techniques
    • Perform analysis, design and change management, as needed by individual projects
    • Facilitate meetings and discussion as needed for diverse and senior groups of government stakeholders and multiple contractor subject matter experts
    • Responsible for creating/updating custom SAFe training material for clients as necessary
    • Assist with development of education & outreach materials and other external communications as directed by TISTA leadership


    • Minimum of 10 years of work experience
    • 5-8 years of progressive experience on BPM Methodology (Analysis, Design, Modeling, Executing, Monitoring, Optimization)
    • 5-8 years of experience in design and development of enterprise application
    • Experience and certifications with Pega Systems required
    • Experience using Pega 7.0 systems, Java, J2EE, XML, SQL and Shell Scripting
    • Familiarity with Pega Warranty / Manufacturing Frameworks
    • Familiarity with Agile software development practices
    • Pega Experience in financial industry and certifications with Pega Systems is required
    • Excellent time management and organization skills, with the ability to manage multiple competing priorities
    • Ability to think creatively and strategically with a focus on achieving outcomes
    • Exceptional interpersonal skills and the ability to communicate, partner, and collaborate
    • Dedication to achieving outstanding customer results
    • A team-oriented drive and a demonstrated ability to lead by example
    • Experience in a customer–facing role, including comprehending business needs, and solving complex problems
    • Flexibility to work with teams, individuals and executives and willingness to help with a wide variety of work products and people
    • Excellent interpersonal/communication skills
    • Excellent writing skills and ability to produce polished written products
    • Expertise in Pega’s AI powered CRM Suite and knowledge of Pega Robotic Automation, Pega DevOps
    • Develop solution/approach presentations for enterprise initiatives, develop prototypes for proof of concepts
    • Develop long term solution for PEGA 508 compliance issues, Coordinate with PEGA technical supports for getting “patch” created for known bugs/issues



    • Bachelors of Science
    • One or more following certifications:
      • Certified Pega Business Architect (CPBA),
      • Customer Service System Architect (CCSA),
      • Certified Senior System Architect (CSSA)
      • Certified Lead System Architect (CLSA)



    • The ability to pass a VA Modest Background Investigation


    • Austin, TX


    Here at TISTA Science and Technology we value our Veterans and encourage all to apply!



    TISTA is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.



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