Systems Engineer

Job ID 2018-1209
Job Locations US-MD-Rockville

Overview

TISTA Science and Technology Corporation, a CMMI Maturity Level 3 company, focuses on delivering information technology and professional services to Federal and State agencies. TISTA is an Inc. 500 company, a recipient of the 2010 Top 100 Service-Disabled Veteran-Owned Businesses from Diversity Business, recognized in Washington Technology's FAST 50 list of the fastest growing small businesses in government contracting in 2012 & 2013, recognized as the Top 25 Fastest Growing Small Technology companies by the Washington Business Journal in 2014 & 2015, and selected as the Veteran Owned Company of the Year in 2014 by the Montgomery County MD Dept. of Economic Development.

 

Responsibilities

The Systems Engineer provides technical expertise for a Unix/Linux infrastructure/systems engineering team. This team provides 24/7 operations support for a custom web-based fraud prevention tool.

 

  • Provide excellent customer service, problem-solving, and conflict resolution skills
  • Must be able to provide support during non-standard business hours and participate in a 24/7 on-call rotation
  • Responsible for deploying and maintaining a highly-available production environment with aggressive uptime goals, as well as numerous non-production development/testing environments
  • Proficient in supporting Oracle Solaris servers on Sparc, both virtual and physical
  • Proficient in building and supporting virtualized RedHat Linux servers on Wintel
  • Experience building and administering application environments with a cloud hosting vendor, AWS experience preferred
  • Proficient in advanced analysis and troubleshooting in complicated Unix/Linux environments
  • Deploy Unix/Linux operating system patches, and interface with Oracle DBAs for database patch deployment
  • Write basic SQL queries (Insert, update, delete) and perform data exports using tools like TOAD, SQL Developer
  • Identify technical problems, escalate to leadership, and implement technical solutions
  • Working knowledge of Apache, Tomcat, and other web/Java server applications
  • Working knowledge of load-balancing appliances, F5 BigIP experience preferred
  • Knowledge of FISMA framework is desired
  • Experience with shared/SAN storage technologies in a virtualized environment
  • Knowledge, skills and ability to communicate technical/complex information both verbally and in writing
  • Attention to details, strong analytical and problem-solving skills
  • Must have proven ability to prioritize and execute tasks in a high-pressure environment
  • Work with a cross-functional team to monitor application performance, custom reporting infrastructure, and recurring client deliverables
  • Write and maintain technical documentation using the MS Office Suite, SharePoint, Visio, and Wiki tools
  • Use JIRA for task management

Qualifications

  • 7+ years of experience in IT, preferred 5 + in IT Operations
  • Exceptional analytical and process development skills
  • Ability to manage multiple issues at one time with exceptional follow through
  • Experience supporting Software as a Service (SaaS) environments is strongly desired
  • Proven ability to learn custom application environments
  • Relevant technical certifications are desired
    • Unix/Linux administration (Solaris and RedHat, and Oracle database administration)
    • AWS/Cloud 

Preferred Qualifications:

  • Experience with continuous integration tools like Jenkins
  • Experience with administering version control systems like Git
  • Experience with performing performance optimization i.e. tuning a system to meet performance goals
  • Experience with performance monitoring tools like New Relic
  • Experience with performing security audits to identify vulnerabilities

Education:

  • Bachelor's degree in Computer Science or Information Systems. Significant relevant professional experience may be substituted

Clearance:

  • Must be eligible to obtain a Public Trust clearance 

 

Location:

  • Rockville, MD

 

Here at TISTA Science and Technology we value our Veterans and encourage all to apply!

 

 

TISTA is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

 

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