IT Support Technician



IT Support Technician
TISTA Science and Technology Corporation, a CMMI Maturity Level 3 company, focuses on delivering information technology (IT) and professional services to Federal and State agencies. TISTA is an Inc. 500 company, a recipient of the 2010 Top 100 Service-Disabled Veteran-Owned Businesses from Diversity Business, recognized in Washington Technology’s FAST 50 list of the fastest growing small businesses in government contracting in 2012 & 2013, recognized as the Top 25 Fastest Growing Small Technology companies by the Washington Business Journal in 2014 & 2015, and selected as the Veteran Owned Company of the Year in 2014 by the Montgomery County MD Dept. of Economic Development.


The IT Support Technician has experience in conducting routine system maintenance tasks. Can maintain and input in system maintenance logs. Is able to effectively operate under the supervision of a System Administrator and/or Maintenance Engineer.


The IT Support Technician will work in the following locations: 


  • Deployment of Uninterruptible Power Supplies (UPS) in Data Closets to include assigning IP Addresses so that they may be remotely managed and monitored
  • Inventory compliance to include verifying correct labels on newly received devices, and working the various systems so that accountability is assigned to each item in the inventory.
  • Assist with equipment turn-in on large lifecycle projects
  • Assist with cleanup of storage rooms to include the reorganization of equipment in storage rooms and help with receipt and storage of new equipment.
  • Phone swap for telecom upgrade project and cable-management of telecom closets
  • Coordinate and execute IT equipment installation and relocation to include PC Imaging, adhering to Regional Naming Convention, adding PC’s to domain, and printer configuration to the client.
  • Upgrade/replace wireless access points
  • Coordinate and execute Equipment Life Cycle deployments (printers, network gear, etc.) to include printer installation/configuration, router, switch and access point installation/configuration


Physical Demand:

  • Ability to lift up to 25 pounds
  • Must be able to move around the office to perform functions such as cabling, inventory, equipment relocation, etc.


  • High school Diploma or GED

Location: Manchester, NH

Equal Opportunity Statement
TISTA is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.


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